When the buyer plans to purchase goods that may require warranty repairs, it is important for him to know his rights and obligations as a seller. The seller must provide full information about the goods and their warranty service before the purchase is paid for.
The State Service of Ukraine on Food Safety and Consumer Protection emphasizes that before the end of purchase, the seller is obliged to familiarize the buyer with the rules for using the product. Details on purchasing goods with warranty repairs are reported by “URA-Inform”.
It is important to make sure that the product meets the declared characteristics and that it has all the necessary documents, including warranty and tear-off coupons for warranty service.
The seller must also correctly fill out the sections of the warranty and tear-off coupons and provide information about the service centers that repair the goods. If additional work is required to use the goods, the seller is obliged to either provide information, or ensure that these works are carried out.
It is also important for the buyer to receive a payment document for the full purchase amount, confirming the fact of the transaction. The State Service for Food Safety and Consumer Protection emphasizes that buyers should confidently demand this information, as this is their legal right.
Also, let us remind you that we wrote about what the weather will be like in Ukraine on Independence Day.