Administrative Service Centers (ASCs) have become an integral part of the lives of Ukrainians. Thanks to them, you can get hundreds of services in one place, quickly and conveniently. In 2025, such centers have become even more modern, digitalized and accessible to citizens, including in remote corners of the country. WomanEL tells what an ASC is and how Ukrainians can quickly and effectively resolve their administrative issues.
ContentWhat is an ASC? How do Administrative Service Centers work in 2025? What services does an ASC provide? Why are Administrative Service Centers so important in modern life?
What is an Administrative Service Center?
An Administrative Service Center (ASC) is a government agency created to provide administrative services to the population on a “single window” basis. The main goal of ASCs is to reduce bureaucracy and simplify the interaction of citizens with government agencies.
How to use ASC services:
• Contact the nearest ASC or mobile office.
• Check the list of required documents on the official portal.
• Sign up for the electronic queue, if possible.
• Use the online form to order services to avoid queues.
How will Administrative Service Centers work in 2025?
In 2025, most ASCs in Ukraine will be equipped with electronic queues, digital information kiosks, and the ability to order services online. In addition to physical offices, mobile ASCs have become popular, serving residents of remote settlements.
There is also a single electronic portal where you can receive most services online, avoiding queues and the need for a personal visit. Thanks to digital transformation, even complex procedures, such as registering an inheritance or obtaining permits, can be started remotely.
What services does the ASC provide?
The list of available services is constantly expanding. In 2025, Ukrainians can use the following services:
• Registration services: registration of residence, business, real estate.
• Social services: registration of benefits, subsidies, payments at the birth of a child.
• Registration of documents: issuance of ID cards, passports, driver's licenses.
• Land issues: issuance of extracts from the State Land Cadastre, registration of land rights.
• Registration of vehicles: re-registration, issuance of license plates, registration of documents.
• Services for business: licensing, obtaining permits for construction or reconstruction, consultations.
• Medical and educational services: making an appointment with a doctor, registering for a place in kindergartens or schools.
Why are Administrative Service Centers so important in modern life?
For many women who combine work, family, and personal affairs, ASCs have become a real helper. The ability to order services online or quickly resolve issues in the office saves time and reduces stress. This is especially appreciated by mothers who can issue documents for children without long waits.
Advantages of work in 2025:
• Digitalization: most services are available online.
• Accessibility: mobile ASCs serve the most remote communities.
• Transparency: minimum bureaucracy and openness in the provision of services.
• Speed: processing documents and services takes less time.
In 2025, administrative service centers continue to play a key role in simplifying citizens' interaction with state authorities. They provide a wide range of services – from issuing passports to registering a place of residence and social benefits. Ukrainians can quickly and effectively resolve their administrative issues, which makes the ASC an important element in the development of accessible public administration.
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